The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Privacy Policy
• In The Present use of personal information that you may submit to In The Present through this Web site is governed by the In The Present Privacy Policy.



• Return Policy
• You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). In The Present reserves the right to change its payment procedures at any time without prior notice to you.

  At in the present!®, we are confident the quality of our merchandise will meet, if not exceed your expectations. If you are not satisfied with your purchase simply follow the instructions below.

  in the present will accept merchandise returns of unused product within 30 days of purchase and issue a credit or refund at the time of return only with a valid receipt and in its original packaging. You must email us within 15 days of arrival at customerservice@inthepresent.com to receive an RA (return authorization) number. Once you receive that, you will ship back to us the merchandise in its original condition, in its original packaging via a traceable insured method. Once received we will notify you and pending inspection, a refund will be issued by the same method as payment minus shipping charges. Shipping and handling charges are non refundable.

  All return merchandise must be in its original saleable condition when received. We will not accept merchandise that has been damaged or used. Shipping fees involved in sending the original item and in making a return will not be refunded or reimbursed, unless the return is required as the result of our own error.

  If you have received damaged or defective merchandise please keep all shipping packaging, and take a photo immediately of damaged product and its damaged packaging, and email us at customerservice@inthepresent.com, within 7 days of receipt. We will handle it with you immediately. We will not be responsible for claims made after this period.

  If you have received damaged or defective merchandise please keep all shipping packaging, and take a photo immediately of damaged product and its damaged packaging, and email us at customerservice@inthepresent.com, within 7 days of receipt. We will handle it with you immediately. We will not be responsible for claims made after this period.

  We offer no price adjustments on previous purchases.

  Should you wish to return an item that was sent to you as a gift from our store, you may do so within 30 calendar days of receiving the order for a full refund back to the original purchaser or for a store credit. Proof of purchase is required.

  Personalized items are not refundable.

  Some products sold may have additional return policy info attached to the description.

  We truly hope your shipping experience is always a good one.